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Prepaid Phone Recharge
Get a prepaid phone
NEW
Customer center
Notices
Frequently Asked Questions
Old site
Frequently Asked Questions
All
Service
Recharge & payment
Validity & number
Cancel · Refund · Error
Prepaid activation
Foreigners · Overseas · Support
26
in total
Page
2
All
Title
Content
Q
[Recharge & payment] Can I top up someone else's prepaid phone?
Q
[Validity & number] What happens if I don't top up my prepaid phone?
Q
[Validity & number] If I still have a balance, can I use it after the validity period? Does topping up keep my number?
Q
[Validity & number] Where can I check my prepaid balance and validity period?
Q
[Cancel · Refund · Error] Can I cancel a top-up?
Q
[Cancel · Refund · Error] Will I be refunded if the top-up fails?
Q
[Cancel · Refund · Error] I paid but no top-up confirmation message arrived. How do I check?
Q
[Cancel · Refund · Error] Can I top up a postpaid phone (a regular plan) with 010PAY?
Q
[Prepaid activation] Can I also open a new prepaid line with 010PAY?
Q
[Prepaid activation] What do I need to open a prepaid line?
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